We want you to be fully satisfied every time you shop with us.
Occasionally though, we know you may want to return products you have bought. If you are not entirely happy, please let us know. You can return your purchase in its original condition within 30 days of dispatch for a refund.
Please email email@example.com or call us on 0208 949 4707 if you wish to return any goods or refund.
In the unlikely event that you receive faulty goods, we will replace them free of charge. Please contact us for instructions on how to return the goods as in this case we will meet the cost of return postage, though only if this is arranged through our authorised carriers. Once we have the goods back, we will issue a full refund or send replacements, as you prefer.